Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Series N36 Water Service Vacuum Relief Valves are used in water heater/tank applications to automatically allow air to enter into the piping system to prevent vacuum conditions that could siphon the water from the system and damage water heater/tank equipment. It consists of a brass body construction with NPT male inlet connection, and a protective cap. Series N36 has a low profile design, is tested and rated to ANSI Z21.22, and is CSA certified. It is suitable for low pressure steam and water service, and is ideal for use in domestic water heaters and supply tanks, table top heaters, jacketed steam kettles, unit heaters, low pressure steam systems, and steam coil heaters. Maximum Working Pressure: 200psi (13.8 bar), Maximum Steam Pressure: 15psi (103 kPa).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Not to worry, we're here to help. Let us know what questions you have about Watts Vacuum Relief Valve 1/2" N36 Free Ship and one of our experts will get back to you shortly.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@WaterEstore.com and send your item to: The Water Store 1004 King Street Midland Ontario CA L4R0B8.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

We offer FREE Shipping anywhere in Canada. Once your order is placed, we process it the next business day and ship via ground transportation. In very remote locations, whenever the shipping costs become prohibitive we reserve the right to either cancel the order or ask that you contribute to the shipping costs, it's up to you. Your items may take anywhere from a few days up to a few weeks to arrive.

We do not offer refunds or returns on items built to order including Aclarus Ozone systems, Reverse Osmosis systems larger than 500 gpd or water softeners/iron filters over 1 cubic foot.

If you have any special shipping requirements, like requiring a signature at time of delivery, please leave a message in the "Special instructions for seller" section while checking out. If you order multiple products they may not all arrive at the same time as we ship from multiple warehouses and each item will be shipped directly to you. If no one is home when your order is delivered it will be left for you but we cannot assume responsibility for your order once it has been dropped off.