Our mission is to ship orders as quickly as possible. Most products display an expected shipping timeline on the product page (underneath the "Add to Cart"). Otherwise, the majority of products ship within 1-5 business days, though shipping times may vary depending on destination, product type, and availability. For rush orders or an updated ETA, please contact us. If the initial shipping estimate (ETA) changes significantly from what's stated on the product page, you'll receive an order update via email with the option to continue or cancel.

Reflecting a rich Japanese heritage in pottery and porcelain, Toto's products embody advanced technology and aesthetic excellence. Since pioneering the market with early sanitary products before widespread sewer systems in Japan, Toto has led the industry with innovations such as the Washlet, introduced in 1980, with sales now exceeding 50 million units.

Please check all items upon arrival. In the unfortunate event that your order appears damaged, please contact us within 48 hours upon delivery. On delivery, you may refuse damaged products from the carrier. Please do not discard your damaged order until receiving instructions.

Our two shipping centers are located in British Columbia & Ontario, which gives us easy access to ship items throughout Canada. Free delivery in Canada on orders over $75

Toto, recognized as one of the world's largest manufacturers of plumbing products, is committed to enhancing bathroom experiences with the utmost in comfort, convenience, and performance. Understanding the bathroom as a vital part of daily life, Toto delivers a broad spectrum of products ranging from residential and commercial plumbing fixtures and fittings to toilets, lavatories, and urinals, designed to meet diverse needs and preferences.

Upgrade your shower experience with the high-quality Toto Shower Components, SKU TSST. These essential components are designed to enhance the functionality and efficiency of your shower system. Whether you need to replace a part or are looking to upgrade your current setup, Toto offers a wide range of components. Each piece is engineered for durability and optimal performance, ensuring a seamless and enjoyable shower experience. Trust Toto for reliable and top-performing shower components that bring both innovation and elegance to your daily routine.

Explore the best in bathroom technology and design, including the esteemed Toto Washlets, Toto Toilets, and signature collections like the Toto Drake and Toto Neorest, at https://www.toto.com

With over 1,500 dedicated engineers, Toto integrates performance, conservation, technology, and innovation seamlessly into its designs. As a WaterSense partner, the brand leverages green technology to promote sustainability and water conservation worldwide.

Our team has over 30 years of experience in the plumbing industry, so if you have technical questions about our items or need a recommendation we are ready to help.

For all damaged orders, FaucetExpress will look for the best solution such as covering the cost of shipping and sending a replacement.

When evaluating a price match request, we consider all associated costs, including shipping and currency conversion, to ensure a fair comparison. Please provide a link to the competing offer, allowing us to verify the total cost of the item. While we aim to match or beat prices whenever possible, we reserve the right to decline requests if we detect any irregularities or discrepancies. Rest assured, we always strive to offer you the best deals!

If you're ready to place an order but not ready to receive your items, just let us know. We can often store your order in our warehouse at no extra cost until you're ready for it.

FaucetExpress is your one stop shop for all your premium online bath and kitchen needs. We are a proud Canadian company that has been supplying Canadians with plumbing fixtures for over 25 years. Email: support@faucetexpress.ca Call: 1-855-FAUCETX Hours (PST): Mon-Fri 10:00 AM to 4:00 PM

Order today and have us hold your items until you're ready! Simply specify your desired shipping date in the "Order Instructions" at the cart. In most cases, we can store your items in our warehouse free of charge. We'll notify you if there are any exceptions.

From commercial to residential, bathroom to kitchen, we offer hundreds of bath and kitchen products. We are the best at finding what you need!

We're dedicated to delivering the best value. If you find a lower price on an identical product from another retailer, let us know. Just provide us with the link to the competing offer, and we'll strive to match or even beat that price!

Toto, recognized as one of the world's largest manufacturers of plumbing products, is committed to enhancing bathroom experiences with the utmost in comfort, convenience, and performance. Understanding the bathroom as a vital part of daily life, Toto delivers a broad spectrum of products ranging from residential and commercial plumbing fixtures and fittings to toilets, lavatories, and urinals, designed to meet diverse needs and preferences. With over 1,500 dedicated engineers, Toto integrates performance, conservation, technology, and innovation seamlessly into its designs. As a WaterSense partner, the brand leverages green technology to promote sustainability and water conservation worldwide. Toto's innovative technologies include: CeFIONTect™: A trademarked ceramic glaze that ensures a smoother, cleaner bowl. eWater+™: Utilizes electrolyzed water to mist the bowl before and after use, enhancing cleanliness. Tornado Flush: Features two nozzles to generate a powerful, efficient flush using only 4.84 liters per use. E-Max: Combines powerful flushing with significant water savings. 3-D Tornado Flush: Offers enhanced power and water conservation. Dual-Max: Provides variable flush options, ideal for environmentally conscious consumers. EcoPower: Harnesses sensor technology powered by water, simplifying installation without the need for batteries or electrical wiring. Reflecting a rich Japanese heritage in pottery and porcelain, Toto's products embody advanced technology and aesthetic excellence. Since pioneering the market with early sanitary products before widespread sewer systems in Japan, Toto has led the industry with innovations such as the Washlet, introduced in 1980, with sales now exceeding 50 million units. Explore the best in bathroom technology and design, including the esteemed Toto Washlets, Toto Toilets, and signature collections like the Toto Drake and Toto Neorest, at https://www.toto.com

Our packaging and shipping partners ensure your purchase arrives safely from our warehouse to your doorstep. Please adhere to our straightforward guidelines to benefit from this policy.