We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@masterbuildermercantile.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at: info@masterbuildermercantile.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

“We have worked with Speedheat for over 5 years. Working with them and especially Tammy is always a pleasure. From tender through to handover the team at Speedheat are professional, diligent and provide a great product and service.”

Designed for installation on water lines to protect against both backsiphonage and backpressure of contaminated water into the potable water supply. The Model 975XL provides protection where a potential health hazard exists.

“Speedheat and in particular Tristan were great to deal with. Very professional , prompt, informative and very generous in my instance of correcting issues other trades had created. I highly recommend Tristan’s expertise in underfloor heating.”

“Our experience with Speedheat was top class in every way. From first call to repeat service and phone response has been friendly, personal & 1st class both on the phone & face to face. We have had floor heating in our last two residences and can’t understand why it isn’t more widely used. The heat is gentle, easily controlled and most importantly cheaper than any alternative. We would recommend Speedheat to everyone!”

The Zurn Wilkins 975XL Reduced Pressure Principle Backflow Preventer provides high hazard protection for non-potable water applications. The wye pattern, bronze body provides separate access to each check valve and the relief valve for servicing.

Speedheat is versatile; at only 1.5mm thick, it can be installed during the construction of a new home, or easily retrofitted to an existing floor a great choice for your home. It is an innovative, durable and high-quality Bathroom Underfloor Heating product that improves comfort levels and suits your lifestyle.

Keep the whole family in complete comfort with climate-controlled zones. Floor heating systems allow you to control the temperature of each room in your house down to the degree. Simply adjust each room to suit.

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Conventional heating can stir up dust, mites and allergens. Our electric underfloor heating systems eliminate the need for forced air circulation, reducing the spread of allergens and dust

Speedheat’s customers love our underfloor heating system as each room can be individually controlled. The Underfloor Heating Melbourne market is highly specialised and we at Speedheat ensure that our customers settle for nothing but the best!

“I used Speedheat for our under floor heating in our tiled area of the property and I absolutely loved dealing with them. Sally was very trustworthy and amazing to deal with, gave us all the right info and let us decide with peace of mind.”

Our engineers developed an electric underfloor heating system that heats up very quickly. It gets your home up to the temperature you need it and keeps it there efficiently.

Underfloor heating adapts to any space, whether it’s tile, carpet, or hardwood. Experience the flexibility and enjoy even warmth throughout your home, no matter the flooring type.

If heat is escaping, you are wasting energy! Keep the heat inside with an underfloor heating system and spend less on your power bills.

Underfloor Heating relies on radiant heat which rises from the floor surfaces of your home. Because your home is not being heated by moving air, there is less heat loss through cracks and gaps.

Local codes shall govern installation requirements. To be installed in accordance with the manufacturers’ instructions and the latest edition of the Uniform Plumbing Code. Unless otherwise specified, the assembly shall be mounted at a minimum of 12” (305mm) and a maximum of 30” (762mm) above adequate drains with sufficient side clearance for testing and maintenance. The installation shall be made so that no part of the unit can be submerged or where relief valve discharge could cause damage.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods, and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Our entire Underfloor Heating System range is extremely durable and designed to use energy sparingly, creating lower energy consumption rates than old fashioned in-floor heating. Installed on top of your slab and below your floor covering, our underfloor heating Heat Mat has a minimal thickness.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Our personalised heating solutions provide maximum comfort and minimum fuss. Clean, comfortable and cost-effective, find the right In Floor Heating for your home at Speedheat. We provide customised Underfloor Heating for kitchen, bathroom or any room in your home.