Sherwood Park, St. Albert, Spruce Grove, Leduc, Wetaskiwin, Fort Saskatchewan, Bon Accord, Stony Plain, Parkland County, Devon, Beaumont, Ardrossan, Morinville, Millet, Calmar, Gibbons and Thorsby

1.) A valid copy of the City of Toronto plumbing contractor business licence (current within 1 year from the date of issuance). To find information on how to obtain a valid licence, please visit permits & licences.

A hot water tank is a long-lasting appliance that can provide many years of hot water. However, problems can occur with a water heater over time. If your water heater is overheating or making the water too hot, it’s likely due to a problem with the temperature setting, thermostat, or pressure relief valve. Rheem and Bradford White are two reliable hot water tank brands!

3.) A valid copy of the Cross Connection Control Specialist certification with either the OWWA (current within five year from the date of issuance), or ASSE certification (current within three years from the date of issuance)

If you can’t clear the blockage, you may need a professional from Legacy Heating and Cooling to clear the blockage for you.

The type required in a building is based on the hazard level, which is listed by sector in Schedule 5 of the Water Supply By-law. Should you require assistance determining the correct device for your facility, please contact Toronto Water at 416-394-8888.

The elements will heat the water if the thermostat safety function fails. Unfortunately, this can result in dangerously high water temperatures. If this happens to your thermostat, the most straightforward solution is to replace it.

If the temperature setting is too high, it may cause the water heater to heat up too much. If your water heater is causing the water to be too hot, there’s a good chance you have the temperature setting set higher than you need it.

2.) A valid copy of the Cross Connection Control Specialist certification with either the OWWA (current within five year from the date of issuance), or ASSE certification (current within three years from the date of issuance)

3.) A valid calibration certificate (current within one year from the date of issuance) for the test gauge used by the company

Blocked pressure relief valves can cause water heater problems to occur. A blocked pressure relief valve allows too much pressure to build up in the water heater. This can cause the water heater to overheat and make the water too hot. You’ll note the problem if you see your water heater has been working harder and longer than expected.

For a Certified Engineering Technologist (NOTE: Required to be under the direction of a Professional Engineer): documentation that demonstrates that your certification with the Ontario Association of Certified Engineering Technicians and Technologists is in good standing. Can only test and carry out cross-connection/backflow prevention surveys on domestic supply and fire protection systems.

To help protect the safety of the City’s drinking water, it is mandatory under the City of Toronto’s Water Supply By-law for property owners of industrial, commercial, institutional and Part 3 residential properties (as defined by the Ontario Building Code), as well as construction sites, to install a backflow prevention device on the water supply line(s) to their facility. This is done to isolate buildings from the City’s water distribution system, helping to ensure contaminants do not enter drinking water.

Suppose your water heater suddenly produces too much hot water. In that case, it’s most likely due to an incorrect temperature setting, a faulty thermostat, high mineral content, or a clogged pressure relief valve. Each of these concerns can cause the water from the faucet to be overly hot.

2.) A valid copy of the Master Plumber, or Journeyman Plumber, or Apprentice Plumber, or Industrial Millwright (limited to test BFPs on the domestic and fire line supply only) Certificate of Qualification from the College of Trades;

Required for facilities classified as “moderate hazard.” It consists of two check valves, which help to provide protection in the event that one valve does not close tightly. As DCVA valves can fail with no visible warning, they must be tested at least once a year to ensure proper operation.

Backflow prevention devices must be installed by a plumber licensed with the City of Toronto. A list of qualified plumbers can be obtained by sending a request to backflow@toronto.ca. This list is for convenience only; the City of Toronto does not endorse or accept liability or responsibility for work completed by companies on the list. Property owners are encouraged to get several independent quotes before choosing a plumber.

Testing can be completed by plumbers, engineers and fire system sprinkler fitters certified as Cross Connection Control Specialists. See Schedule 6 of the Water Supply Bylaw for a full list of criteria for testers. Please review this carefully before registering. Do not test until your profile has been created with the Backflow Program.

2.) A valid copy of the Cross Connection Control Specialist certification with either the OWWA (current within five year from the date of issuance), or ASSE certification (current within three years from the date of issuance)

As a certified Cross Connection Control Specialist, you can now complete and submit Backflow Prevention Device Test Reports online. Once you submit your test report, you and your client will receive a confirmation by email, including your test result.

While the temperature setting may not be the root cause, lowering the temperature setting is usually the quick fix that can resolve this issue.

Another reason water coming out of your faucet might be too hot is because of the minerals that have built up in the tank. While this problem is less likely than a malfunctioning thermostat, it can happen. There are ways to prevent minerals from building up in your water tank. First, you’ll want to drain the water from the tank. You can do this by opening the drain valve.

There are two types of backflow prevention devices: Double Check Valve Assembly and Reduced Pressure Principle Assembly.

If you believe you meet the criteria listed in Schedule 6 of the Bylaw and would like to register with the Backflow Program, please email PDF copies of the following documents to backflow@toronto.ca.

You can check the valve by taking off the pressure relief valve cap and seeing if it’s blocked. If the valve is blocked, there’s a good chance you can clear the blockage by using a pin or paper clip to poke something through the hole.

Devices should be installed immediately after the water meter and by-pass piping. This ensures that water from the private plumbing system will not flow back through the meter into the City’s water supply.

Required for facilities classified as “severe hazard.” It consists of two independently acting, internally loaded check valves, separated by a reduced pressure zone. RP devices must be installed in an area with adequate drainage and tested at least once a year.

A buildup of minerals at the bottom of the tank can be caused by the water in your home being too hard. You can prevent unnecessary buildup by adding a water softener to your washing machine.

Legacy only uses the most efficient and cost-effective HVAC products. We pride ourselves on putting quality and customers first! We will equip your new home with the best HVAC system and offer the most reliable residential heating service in Edmonton and Calgary.

4.) A valid calibration certificate (current within one year from the date of issuance) for the test gauge owned by the company

The hot water in the tank should have a temperature cap that limits how hot the water may be adjusted. If there is no safety system to prevent the water heater from overheating, hot water can cause burn injuries to your family.

A building permit is required for all new installations and replacements. Permits can be requested online or over the counter, and are typically obtained by the plumber on behalf of the property owner.

Backflow is the undesired reversal of water flow against the normal direction. This can occur through back pressure or back siphonage.

There must be no branch or hose connections between the water meter/by-pass and the backflow device. Thermal expansion must be addressed within the private plumbing system as per Part 7 of the Ontario Building Code.

At Legacy Heating and Cooling, we give our clients comprehensive and cost-effective HVAC products with our decades of experience. This is why getting our team of qualified technicians to inspect and treat your problems is the best course of action. If you need to repair your home’s hot water tank or heater in Edmonton or Calgary, contact us at 780-733-1256 or 403-451-1337 today!

1.) For a Professional Engineer: documentation that demonstrate that you are in good standing with the Professional Engineers of Ontario

A malfunctioning thermostat might be the cause of your water heater unexpectedly becoming hot. The thermostat regulates the water heater’s on-and-off cycles. If the thermostat fails, a safety feature causes the thermostat to turn off the power to the boiler elements.

To head off a mineral buildup before it becomes too bad, you’ll want to periodically flush the tank by draining 2 or 3 gallons of water from the tank every few months.

3.) A valid calibration certificate (current within one year from the date of issuance) for the test gauge used by the company