Utilities Kingston acknowledges that we are on the traditional homeland of the Anishinaabe, Haudenosaunee and the Huron-Wendat, and thank these nations for their care and stewardship over this shared land. Read more on our land acknowledgement page.

Drinking water quality is a shared responsibility. Our water programs support the provision of safe, quality drinking water in our community.

Ontario has strict water quality standards, which Utilities Kingston continually meets and exceeds. There are a series of filtration, treatment, monitoring and backup systems in place to continually supply high quality drinking water to every home and business within the urban area of Kingston.

Ronateryéntare ne Utilities Kingston tsi ronwatisothokon’kénhen rati’terontáhkwe ne e’tho tánon yah nonwén:ton tehonatká:wen ne ohóntsa né: ne Huron-Wendat, Anishinaabe, tánon ne Haudenosaunee. Teyakhinonhwerá:tons ki onkwehshón:’a tsi rati’nikón:rare ne ohóntsa tánon ohné:kanos, yakwahrharátstha tsi enyakwaten’nikón:raren ne ohóntsa tsi entyakwatka’we ne kayenawa’séhtshera.

Help ensure reliable water supply, environmental sustainability and responsible infrastructure management by complying with outdoor watering restrictions from June 15 to September 15.

Our water conservation programs empower families and businesses to save money, reduce the environmental impact of utility services, and help home owners manage excess water on their properties.

Only two types of backflow preventers are acceptable under the Utilities Kingston Cross Connection Control Program (CCCP) for premises isolation:

The following types of backflow prevention devices are typically used for zone or fixture isolation. They are not suitable for premises isolation because they are not testable or because they have limited protection levels (or both). Since the Utilities Kingston’s Cross Connection Control Program is for premises isolation only, these BPDs are not acceptable under the program.

This resource helps explain the risk factors for freezing pipes and explains steps that building owners can take to help prevent this from occurring. As well, we explain the processes and responsibilities involved if your water service does freeze.