Double check that you are using the correct mobile app for the device. The Watts Home app is NOT compatible with the following equipment:

"Custom Order" lets you arrange your list of devices in a way that you choose yourself, and the feature is enabled, when you have two or more devices.

"Custom Order" lets you arrange your list of locations in a way that you choose yourself, and feature is enabled, when you have two or more locations.

When you setup a new account, you must create a location to be associated with your account e.g., "My Location", and this locaton is designated as your "Primary" location.

Pressure buildup inside a vacuum vessel pushes on a spring loaded, elastomer sealed, piston. Once the pressure vacuum relief valve’s calibrated pressure limit is reached, the piston is displaced breaking (disengaging) its seal and providing instant pressure relief in the vessel. Unlike single use ‘burst disc’ devices, a Pressure Relief Valve's unique design allows it to be used over and over.

"Standard Order (A-Z)" shows Devices in alphanumerical order (1, 2, 3, ... a, b, c...) and the feature is enabled, when you have two or more devices.

If the location is unoccupied on a predictable, repeating schedule, it is recommended to set up a schedule rather than using the Home/Away toggle.

You can either change the units on your device or in the Watts Home app. In the Watts Home app, you change the temperature units by following these steps:

Vacuum systems are only designed to operate under external (atmospheric) pressure. Accu-Glass’ vacuum Pressure Relief Valve (PRV) offers a means of protecting vacuum vessels against internal over-pressurization. There are many scenarios in which rapid pressure buildup inside a vacuum vessel may occur — such as a runaway gas back-fill operation. Besides protecting delicate instruments and equipment, a vacuum relief valve also minimizes risk of injury to system operators and other lab personnel.

Orders will be processed and shipped the next business day. Office hours are Monday ~ Thursday 6:00am to 5:00pm PST (Closed on Friday)

The Home/Away toggle lets you save on energy costs while you are away from your building location for a day or more. Simply set your location to “Away” and all thermostats operate at an energy saving setting for both heating and/or cooling, and the snow melting system has the option to not melt. Prior to your return, set the location to “Home” and all thermostats and the snow melting system will resume normal operation.

The invited user will receive an email with a link to setup their Watts Home account and the location will be added to their list.

For systems operating at high vacuum pressure regimes, Vacuum Pressure Relief Valves (PRV's) are the economical alternative to single-use burst disc products. Standard Vacuum Relief Valves are factory-calibrated for a 2 PSI relief pressure. However, our PRVs can be adjusted to as low as 0.5 PSI relief pressure, if required for your application.

If the Internet is disconnected, check that the WiFi signal strength is between -10 to -70 dB, powering the router off and then on, and that “bandsteering” on the router is disabled.

The energy usage report is sent to your email account in a CSV file format that can be opened using a spreadsheet program such as Microsoft Excel.

"Standard Order (A-Z)" shows locations in alphanumerical order (1, 2, 3, ... a, b, c...) and the feature is enabled when you have two or more locations.