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Once your order is placed, we work with the supplier to confirm your order and ship your items to The Plumbing Store warehouse. We’ll consolidate your order and it will be dispatched from our warehouse in Western Australia to you.

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

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We deliver nationally across Australia and provide several delivery options. Eligible delivery may vary depending on what you’re purchasing and the delivery location.

This service is referred to as Parcel Post and is a standard-priced option provided by our main delivery partner, Australia Post. The estimated delivery date will vary as this depends on where you live.

In the case where your goods are faulty, have been wrongly described, and are different from the product shown on our website, we are happy to offer a refund, credit, or exchange.

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If a product is unavailable due to updated stock items, we will notify you through email as soon as possible. You can choose to receive a refund or opt to select another item.

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Select an option…Australian Capital TerritoryNew South WalesNorthern TerritoryQueenslandSouth AustraliaTasmaniaVictoriaWestern Australia

The Puretec Water Softener System is built to reduce scaling and spotting in your home or building. WaterMark approved for a system you know you can trust. Reduces dissolved minerals in hard water such as limestone, iron, sulphur, magnesium and calcium to prevent blockage of plumbing due to scaling. Extend the life of your appliances with a system that works.

Depending on the size and type of item, you may be able to choose Express Delivery while completing your purchase. The delivery time is a close recommendation that will depend on where you live and where the item is being dispatched from.