We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@masterbuildermercantile.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at: info@masterbuildermercantile.com.

You can add distribution units to each of the header outlets if required. i.e. You can add a Z1022-XL-DU2-LT to turn the single outlet into a double-port outlet. Or, you can added a Z1022-XL-DU3-LT to turn a single outlet into a three-port outlet. The maximum number of outlets achievable on a Z1020-10 10-Port is 40 (using [x10] Z1022-XL-DU4-LT's).

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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ZURN Z1020-10 Electronic trap primer programmed as standard to provide a six second water injection to traps every twenty-four hours*, complete with galvanized steel combination surface or recessed mount box and cover, 1/2 [13] solder copper inlet connection, brass ball type stop valve, slow closing 24 VAC solenoid valve with integral strainer, 120 - 24 VAC transformer, brass atmospheric vacuum breaker, PEX waterway, and anti-scaling multi-port manifold with ten 1/ 2 [13] Male PEX outlet connections. (For copper connection outlets -CW option must be specified.)

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods, and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.