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Information for public water systems and their customers on identifying potential cross connections and preventing contamination from backflow into drinking-water systems.

Your water system’s role begins with good system maintenance and sound operations. By replacing pipes before they break, taking steps to ensure that system pressures do not fall during periods of high demand, and asking for the cooperation of customers when there is a risk that system pressures could fall below safe levels, your public water system operator reduces the risk of backflow.

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Many public water systems also operate rigorous cross-connection control (CCC) programs of their own. They identify locations where the risk of cross connection is high and ensure that the proper measures are taken to minimize that risk. For example, these and other businesses would be required to install high-grade backflow prevention assemblies and have them tested by a certified tester annually:

Listed below are links to the official TCEQ Cross-Connection Control Program forms. Please note that these forms are periodically updated so, for the most up to date version of the forms, please use the links on this page. TCEQ regulations require that any alternate forms which vary from the official forms receive TCEQ approval prior to being placed in use. Be aware these forms must be submitted to the responsible water system for recordkeeping purposes.

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As a homeowner, you may install and maintain your own irrigation system, but it’s still important to have a suitable backflow prevention assembly (BPA) in place and to be sure that it works properly. Here are a few ways you can do just that:

We require water providers to meet standards to obtain, treat, and deliver water. A public water system’s Cross-Connection Control Program is inspected during routine investigations made by our regional staff. Technical assistance in the area of cross-connection control is offered to public water systems by staff from our central office.

For more information see TCEQ's regulations for irrigation systems, or contact TCEQ's Landscape Irrigation Program at 512-239-LAWN.

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Water providers notify their customers that a CSI is required.  Some public water systems have licensed staff who perform the CSIs and then bill the customer for the inspection.  Other public water systems require the customer to hire a licensed person to conduct the CSI.  The following individuals are authorized to perform CSIs:

By taking steps to control cross connections and prevent the possibility of backflow at your home, you will help to protect the public water supply and ensure that your family continues to enjoy safe drinking water. Garden hoses and irrigation systems are common concerns, but there are other common residential sources of cross connections, too.

The garden hose is the most common cross connection. Each of these common uses of a garden hose sets up a cross connection:

The addition of a PWS logo, with no further alterations, to the TCEQ official forms, TCEQ 20699 and TCEQ 20700, does not require submittal or approval of an alternate form.

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Luckily, this is where it stopped: The worker mixing the pesticide realized the danger and alerted the utility workers, who closed the flush valve before the contamination reached the city’s distribution line. Still, good water and time were wasted:

For more information, call our main Water Supply Division line, 512-239-4691, and ask for the Cross-Connection Control and Backflow Prevention Program coordinator. You may also e-mail your question or comment to PDWS@tceq.texas.gov. Please include “Cross-Connection/Backflow Prevention” in the subject line of your e-mail.

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To protect public health, our Cross-Connection Control (CCC) and Backflow Prevention Program is committed to helping you protect your drinking water system from potential contamination. The Cross-Connection Control Subcommittee advises us in this effort.

No doubt you can think of other examples. In each of these cases, if backflow happens, your household’s water lines could be contaminated. Depending on how long the backflow event lasts, the contamination could spread to the public drinking water system. Fortunately, there are two inexpensive ways to solve this problem:

Our Occupational Licensing Section licenses Customer Service Inspectors and maintains a database of licensed Customer Service Inspectors.

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As shown by the case histories of backflow incidents  maintained by the backflow-prevention education program of the University of Florida’s TREEO Center, not all cases of cross connection and backflow end so smoothly.

We also coordinate meetings of the Cross-Connection Control (CCC) Subcommittee, a group of participants that meet to discuss issues related to cross-connection control and backflow prevention. A voluntary group that is open to anyone who would like to join, the CCC Subcommittee provides us with expanded knowledge and resources to address cross-connection control and backflow prevention throughout Texas.

Another aspect of an effective CCC program is the customer service inspection (CSI). Your public water system must require a CSI to be performed under the following circumstances: