Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

This 1/2 inch 009 reduced pressure zone backflow preventer assembly is designed to prevent the backflow of polluted water from entering into the potable water supply due to backsiphonage and or backpressure in accordance with national plumbing codes and water authority requirements. Its compact modular design facilitates easy maintenance with a single access cover for in-line repairs. It is ideal for protection in continuous pressure piping applications and at cross-connections identified as health hazards and for contaminants at the service line entrance. This watts 1/2 backflow preventer assembly consists of a bronze body construction, NPT end connections, quarter turn ball valve shutoffs, top mounted test cocks, two in-line independent positive seating check modules, captured springs, and replaceable check discs and seats.

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Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Because we know the industry.  Because we innovate for it.  Because we adapt to it.  Because we are constantly expanding our line to support your needs.  Because we help you propel each project with quality products fit for a PRO.

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Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods, and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@masterbuildermercantile.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at: info@masterbuildermercantile.com.